Characteristics of therapeutic alliance in musculoskeletal physiotherapy and occupational therapy practice

Read Full Text: Characteristics of therapeutic alliance in musculoskeletal physiotherapy and occupational therapy practice: A scoping review of the literature
Journal: BMC Health Services Research
Year Published: 2017
Ranked 92nd on our 2016-2021 list of the 100 Most Influential OT Research Articles
CEU Podcast: Relationship-based OT Care with Rafi Salazar

There’s a good chance that you learned about “therapeutic use of self” during OT school. But, it’s just one of many frameworks that consider the relationship between therapists and patients.

This week’s article orients you to more of these relationship models.

This is not just fluffy, feel-good stuff. The therapist-client relationship is a core aspect of OT delivery, and improving these relationships seems to have the potential to improve our clients’ outcomes.

I’m excited to hear how you frame your own relationships with your clients!

Let’s dive in.

Why was this paper written?

This paper focuses on the therapist-client relationship in musculoskeletal OT/PT, and it correctly notes that our treatment effects tend to show, at best, “moderate” effects with this population. That means there is clearly room for improvement.

The authors believe we need to look beyond condition-specific interventions as we strive to improve our care. Instead, they suggest that we look more closely at general “mediators” of care—in particular, the power of the relational aspects of care, which they call “therapeutic alliances.”

How the article defines “therapeutic alliance”

The article describes the “therapeutic alliance” as the working relationship between the patient and therapist. This relationship is established through:

  • Collaboration
  • Communication
  • Therapist empathy
  • Mutual respect

The authors highlight the belief that the therapeutic alliance can be used in all therapy episodes, regardless of specific treatment modality. Three essential parts of the therapeutic alliance have been suggested:

  • Agreement on the goals of treatment
  • Agreement on the tasks
  • Development of a personal bond between therapist and client

What methods were used to study therapeutic alliances?

If you are like me, you instantly get what the authors are talking about…but you might not have ever used the phrase “therapeutic alliance.” That’s OK! There are lots of different phrases out there to describe the patient-client relationship.

So, step one to studying this concept was to do what is called a “scoping review” of literature. The authors explored how therapeutic alliances may have been already conceived of and studied—even if the terms used were slightly different. The real aim of this scoping review was to map the current landscape of research around the frameworks, themes, and measures related to therapeutic alliances in musculoskeletal OT and PT.

What settings/conditions were the most studied

130 articles met the inclusion criteria. The articles ranged from randomized control trials to reviews and discussions.

The most reported upon settings were outpatient (25%) and primary care (34%). Spinal conditions (25%) and joint deterioration (21%) were the most reported health conditions across studies.

What frameworks, theories, and models related to therapeutic alliance were identified?

In an attempt to summarize the current theoretical underpinnings of therapeutic alliances, the authors combed the articles and found the following frameworks, theories, and models.

I’m going to link to a description of the ones I can find, so you can dig deeper into the ones that pique your interest!

19 Models

  1. Biopsychosocial model
  2. Consumer model
  3. Ecological model of adherence
  4. Gelso and Cater model
  5. Health belief model
  6. Health locus of control
  7. Hobfil’s resource conservation model
  8. Independent living model
  9. Information-motivation-behavioral model
  10. Levanthal’s self-regulation model
  11. Model of empathic understanding
  12. Model of helping-encounter
  13. Model of human occupation
  14. Model of physiotherapist-patient interactions
  15. Process model of collaboration
  16. Self-management model
  17. The Intentional Relationship Model
  18. Transtheoretical theory
  19. Tripartite efficacy model

12 Frameworks

  1. 5As framework of health behavior change
  2. Behavioral theory-based strategies for enhancing patient treatment cooperation and patient beliefs
  3. Building blocks of health behavior change
  4. Client satisfaction
  5. Compliance and satisfaction with exercise
  6. Dimensions of helping
  7. Model of health change
  8. Patient centered care
  9. Productive partnership framework
  10. Therapeutic use of self
  11. Tripartite efficacy framework in client-therapist rehabilitation interactions
  12. Understanding of illness

3 Theories

  1. Self-determination theory
  2. Self-efficacy theory
  3. Social learning theory

What assessments were used to measure the strength of the therapeutic alliance?

I was surprised by the number of assessments that measure the patient-therapist relationship! The article listed about 15. Below, I’m linking the two that seemed accessible to practicing OTs!

I can see these as being useful tools to check in on the health of your relationships with clients—or, even as a good conversation-starter for when you have a difficult patient relationship.

See both assessments here

How does therapeutic alliance impact outcomes?

The article did not fully delve into this, as its main aim was to map the available research out there. But, the authors did provide some general thoughts and trends for you to consider.

The relationship between therapeutic alliance and treatment adherence (TA) seems to be the most studied outcome. The authors state that there is promising evidence in several health disciplines beyond just physical rehab, such as general medicine and psychotherapy.

There was limited evidence to review that was specific to occupational therapy, but the authors concluded from PT literature that the therapeutic alliance seems to have diverse impact on treatment adherence. The therapeutic alliance may serve as a predictor, moderator, and mediator, and should not be discounted as a strong influencer of patient outcomes.

Other outcomes of note were that were found in individual studies:

  • Therapeutic alliance was correlated with improved function, as well as reduced disability and pain.
  • Therapeutic alliance was found to be more strongly associated with function and outcomes than pain.

Authors’ conclusion and recommendations

The authors concluded that “enhanced TA has some beneficial effects on treatment adherence.” They suggest that next steps for research would be to develop a physical rehab-themed framework for the therapeutic alliance.

Takeaways for OT practitioners

(These are my own takeaways and were not mentioned specifically in the article.)

1. There are many different ways to conceive of the therapist-client relationship.

This article really expanded my thinking of the therapeutic alliance beyond “therapeutic use of self.” And, honestly, since this article was just focused on outpatient musculoskeletal therapy, just think how many more frameworks may be out there if you investigated similar research in mental health or pediatrics.

And, what’s interesting about this early stage is that we strongly suspect therapeutic alliances are important to outcomes—but there isn’t one particular right way to conceive of that relationship, so you can choose the one that feels right to you.

2. I personally thought the language of relationship-based care was the most helpful.

The research we’ve studied over the past few years has pushed us to think of ourselves more as partners guiding our clients toward self-management. Articles like the ones listed below had already started to shift my thinking on the patient-client relationship:

But, this article introduced me to the concept of relationship-based care and the Intentional Relationship Model (IRM), which, to me, more precisely reflects the complex exchange that happens in our work. To me, a relationship is more long term and personal, and is a two-way street.

3. Mental models are incredibly helpful—and this article is a great chance to think about how you view your own relationships with your clients.

I know it feels a little intangible to spend time thinking about how you understand your relationships with various clients. But, I highly recommend thinking about your “mental model” of OT practice. These models give us frameworks for making decisions about complex situations. I was really sold on the importance of mental models when I read the leadership book, Creativity, Inc. (Turns out the leaders at Pixar all have mental models to help them navigate the complex practice of bringing a movie to life.)

After all, if you see yourself in a traditional medical expert role, you are going to make different decisions than if you see yourself as a coach or in partnership or relationship with patients.

I’ll be curious to hear how you think of your own client-therapist relationships!

Here’s the full APA citation for this article:
Babatunde F, MacDermid J, MacIntyre N. Characteristics of therapeutic alliance in musculoskeletal physiotherapy and occupational therapy practice: a scoping review of the literature. BMC Health Serv Res. 2017 May 30;17(1):375. doi: 10.1186/s12913-017-2311-3. Erratum in: BMC Health Serv Res. 2017 Dec 12;17 (1):820. PMID: 28558746; PMCID: PMC5450083.

Earn one hour of continuing education by listening to the podcast on this article!!

In this podcast episode, we dive even deeper into this topic, with OT (and Club member!), Rafi Salazar. You may be eligible for continuing education credit for listening to this podcast. Please read our course page for more details!

What questions/thoughts does this article raise for you?

2 Likes

I can see the difference in participation and behaviors easily in the SNF setting. Often our “difficult” or inappropriate patients are perfectly fine and pleasant in therapy. I believe it’s because we make a point to stop and listen, even if it takes up our therapy time. Building a relationship and trust is so important.

9 Likes

“After all, if you see yourself in a traditional medical expert role, you are going to make different decisions than if you see yourself as a coach or in a partnership or relationship with patients”.

I liked the above quote by you. It is so true that all medical professionals need to work WITH the patients and not Do/GIVE THERAPY to the patient. So many times, we have seen that if we take the time to listen to patients, ask them their goals or just start with “what do you want to work on in therapy today?” the results are so different. I also like the term ‘therapeutic alliance’ used in the article. I don’t believe I had heard that.
It is interesting to read this so OT-like statement in the abstract of a social work journal article titled “Developing effectiveness in the therapeutic use of self” by Edwards & Bess (1998). It goes like this - Traditional technique guided the effective psychotherapist more toward restraint of self than active use of self. Contemporary trends in technique are moving more toward encouraging the therapist to be aware of and use his or her “real” self in the relationship with clients, in other words, to loosen the rigors of anonymity and neutrality in service of genuine relating and its attendant growth-enhancing potential.
I especially like the last sentence about ‘genuine relating and growth-enhancing potential’. Thank you.

5 Likes

Hello All,

This article reminds me of my first client during my Level II fieldwork. I was beyond excited to start and the first thing the 9-year old middle school student said to me was, “please stop talking”. It was GREAT feedback that I’ve been able to take with me moving forward!

My biggest takeaway were the two resources provided including the Consultation and Relational Empathy (CARE) Measure and The Clinical Assessment of Modes, which are great tools to add to my toolbox that I can immediately implement into practice in order to continue having a client-centered approach targeting building a positive therapeutic alliance.

Has anyone used theses assessments and if so, how did it help shape your interventions?

3 Likes

Hey @Maureen123! I didnt do a good job of communicating this, but I am actually putting together a podcast based around this episode. It should come out next Monday!

My guest, Rafi Salazar, uses the CARE measure in his clinics! I can’t wait for people to hear this episode, because it really influenced how I think about OT sessions.

I LOVE your story of the middle school student when you were in fieldwork. As I’ve been talking with OTs this week, so many of their most influential patient relationships were early in their career. I have a theory that this is because we, as the therapist, are so engaged when everything feels new to us. Something I wasn’t really expecting to discuss with Rafi was how we can stay engaged as practitioners in sessions, even as we gain experience, and it can be tempting to fall into routines!

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That’s so exciting I can’t wait to listen YAY! Looking forward to hearing Rafi’s perspective using the CARE measures.

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Thanks for choosing this topic Sarah, therapeutic alliance and connection is something we talk about all the time at our workplace. The more I dig into it, and placebo research the more clear it is that the strength of relationship, trust, feeling supported and cared for, and cultivating hope and optimism in therapy are all integral parts of “healing”. Looking at the literature regarding placebo, it answers many of the questions of “why” a better relationship matters.

5 Likes

Hi @DevonCochrane!! I think authors of this article were Canadian which makes sense- I always love the research out of Canada!

I’m so interested in what you are reading about the placebo! Are you saying that if people FEEL like they are doing something to make a difference in their health, they actually seem to have better outcomes?

I don’t know whether to call that a placebo effect or a self-efficacy effect :slight_smile:

Thanks Sarah. Interesting article and makes a LOT of sense. For any therapist who is most interested in the client/patient’s welfare-this actually happens naturally. I mean the TA (Therapeutic Alliance).
Over my many years of working as an OT in different set-ups, different states, different countries, I ‘naturally’ imbibed and absorbed this skill. I just ‘naturally’ leaned towards creating this relationship by showing interest in the client/patient’s life beyond the current affliction. I showed interest in their families (to the extent it was not intrusive), talked about their joys in life that matter most to them etc etc. Asking them about their children, especially grandchildren really ‘pivoted’ them physically and mentally ! It was an utter joy, leading to success towards our established goals-most of the time. Yet, there is always much to learn moving forward.
However, I am kind of embarrassed to say that I did not ever imagine, that this could become some big time Research material. Well, now I know. Thanks again Sarah ! Indeed there are so many aspects to consider about the relationship (TA). Understanding the clinical part is absolutely important and urgent to treat a patient/client. Understanding with empathy sure goes a long way in more ways than one.

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Well, the right word maybe self conscious,shy-rather than ‘embarrassed’.
I am very proud of such relevant and imp research being done. Much to learn

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And the value of Research is that it then becomes Evidence Based and can be implemented with confidence and greater understanding re what we bring into the therapist/client relationship.

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So great to hear from you as always, @sridevi! It is just the best when research touches on things we ourselves has experienced in our practices- like the power of a strong relationship.

I loved your last point, on how as as we gain more research support behind the importance of therapeutic alliances, we can justify the investment in strong relationships in our session. In our upcoming podcast, Rafi Salazar and I talk about how important strong therapist clients will be as we slowly make the transition to value-based care. And, how OTs we are really well poised to thrive in a system where we are reimbursed by our long-term value/impact!