Weekly variation in health-care quality by day and time of admission

Read Full Text: Weekly variation in health-care quality by day and time of admission: a nationwide, registry-based, prospective cohort study of acute stroke care (Free to access!)
Journal: The Lancet (2018 Impact Factor is 59.1)
Year Published: 2016
Ranked 26th on our 2014-2019 list of the 50 most influential articles

Article overview for OTs

We all know how difficult it is to establish best practices for the treatment of a diagnosis in the first pace—but even after best practices have been established, there are more obstacles to overcome in actually implementing them.

One such factor, which can initially seem like a somewhat trivial obstacle, actually plays a significant role in the quality of care that patients receive.

This factor is timing.

This particular article examines the time of day at which a patient is admitted to the hospital—and how this impacts the overall quality of care received.

Two specific temporal effects that this study sought to look deeper into were:

  1. The “weekend effect” is the association of poorer care quality and outcomes for patients admitted on the weekend versus those admitted during weekdays.
  2. The “off-hour effect” in which patients admitted outside of usual working hours receive poorer care than those admitted during regular hours.

There is evidence of both of the aforementioned effects in numerous studies looking at varying diagnoses. But the authors of this week’s study postulated that the previous studies might be over-simplifying the effects of time.

This study examined the quality of healthcare received by patients by considering both days of the week and times of day.

Taking this more complex, full-picture view of temporal variation, the study identified four main patterns of temporal variation, when looking at 12 areas of stroke care:

  1. A diurnal pattern: In other words variations across the time of day. This was not limited to just differences in daytime versus nighttime patterns. It turns out that, for some areas of care, patients admitted in the morning received interventions more quickly than those admitted in the afternoon.
  2. Day of the week variation: Variations in quality of care do vary from weekdays to weekends. However, it’s interesting to note that, with therapy in particular, patients admitted on Fridays were less likely to receive evals within 72 hours than those admitted on other days of the week.
  3. A combination of overnights and weekends: There was a pattern in some areas of care for poorer quality being delivered during overnight and weekend shifts.
  4. Sequential change in quality in both day and time: In some areas of care, areas, showed a sequential pattern of improving across weekdays, then slumping again on weekends.

More details about the study

This study looked specifically at the care delivered to acute CVA patients admitted to hospitals in England and Wales between April 1, 2013 and March 31, 2014.

The cohort was composed of 74,307 patients.

Indicators of quality of care were derived from the UK National Guidelines for stroke care. These indicators included:

  1. Receiving a brain scan within 1 or 12 hours of admission
  2. Direct admission to the stroke unit (or ICU) within four hours
  3. Administration of intravenous thrombolysis with alteplase
  4. Door-to-needle time of less than 60 min for patients treated with alteplase
  5. Dysphagia screening within four hours
  6. Reviews by a stroke specialist physician and nurse within four hours
  7. Assessments by physiotherapy, occupational therapy, and speech therapy within 72 hours

Please see the article for how the data was controlled to account for variation in individual presentation (i.e. for severity of stroke).

It is worth noting that fatality rates of stroke, although higher during off-hours, were largely able to be accounted for by the severity of the presentation. In other words, patients have a tendency to be more unwell when they are admitted in the evening.

How OT was involved

Assessment by an occupational therapist within 72 hours of admission is one of the standards for stroke care in the UK, and this factor was measured in this study.

For each of the areas of quality of care, the authors used the data to create heat maps of when provision of care was the most variant.

You can see from the chart above that OT was the most variant (least likely to complete evaluation in 72 hours) toward the end of the week, particularly on Fridays. This was true of all three therapy disciplines.

While all three therapy professions showed variation in care toward the end of the week, it is interesting to note (on Table 2 in the article) that of the three disciplines, PT had the smallest coefficient of variation, OT was in the middle, and SLP had the highest degree of variation.

Takeaways for OT

(These are my personal takeaways, and were not mentioned in the article.)

This article contributes to a growing body of literature examining how timing impacts institutional performance, as well as individual performance. This research has been popularized by the book When: The Scientific Secrets to Perfect Timing, which could be a good read if you are interested in learning more about temporal variation.

So, my takeaways are based not only on this article, but also on my own growing awareness of temporal variation.

On a department level, we need to be thinking about how timing impacts our ability to provide the best care possible to our patients

For the patients in this study, those admitted on Fridays were the least likely to receive an OT eval within 72 hours. If you work with stroke patients and follow similar standards, it may be worth looking at this data and thinking about how your OT department is staffed, especially on Fridays.

While this study is specific to acute care and CVAs, the findings can be applied to other settings and diagnoses. These findings can serve as a basis for beginning to think about how time of day and day of week impact the care you are providing. And they certainly make a case for conducting audits of your department’s care.

From a practitioner level, we should be thinking about when our personal peaks and valleys occur throughout the day—and we need to plan accordingly.

This article contributes to a body of literature that indicates we all peak and slump on a natural rhythm throughout the day. To perform your most effective work, it might be worth taking a personal audit of when you are doing your hardest work. You can schedule those times to do your OT evals and treatments, and use your slump times for performing the more meaningful tasks.

From a patient level, we also need to be aware that our patients are going through their own peaks and valleys

It is also important to remember that our patients also have their own natural rhythms, and if we really want to get their peak performance, we should think about timing in when we plan out our days. For example, by and large, it seems that people tend to perform better at 10 am than right after lunch.

Listen to a summary in podcast form:

Find other platforms for listening to the OT Potential Podcast here.

What questions/thoughts does this article raise for you?

1 Like

Definitely something to keep in mind for pediatric outpatients. After school/early evening hours tend to get gobbled up quickly, but these may not be optimum hours for some of these kiddos. I am wondering how many clinics offer early morning hours or Saturday hours for this population and whether it has made a difference in cooperation and attendance?

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Hi Lori, I agree with you!
Many Pediatric outpatient clinics in my area (Boston suburbs) offer Saturday and evening hours. I am not sure if any offer before school early hours or Sundays. I work 3 Saturdays and Sundays per month with pediatric clients. The parents love to have weekend appointments as some of these children/teens have so many extra therapies and/or groups.

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@lori I’m in pediatric outpatient in the DC Metro area and the first clinic I practiced in offered appointments from 8am-6pm M-F and 8am-4pm on Saturday. Where I practice now offers appointments from 7am-5pm M-Th, 8am-2pm F and no Saturday hours. There is definitely a high demand for those 7-8am, 4-5pm, and 5-6pm slots during the school year so that children don’t miss school, but we see a huge impact on how the kids perform in therapy during the school year vs over the summer when they come during the day because during the school year they are often burnt out by the time they get to us. There are currently no plans to extend hours here or begin Saturdays, but I know that Saturdays were hugely popular at the first clinic where I worked.

4 Likes

This article substantiated the need to consider staffing with evidence-based practice. Bray et al. (2016) showed that individuals receive “poorer quality of health care” when admitted on weekends or overnight. Aylin (2015) found that in the US the Friday effect was present in non-emergency major surgery patients but not those admitted to intensive care units which tend to have consistent staffing ratios daily. Additionally, I found that best practice guidelines support early assessment by rehabilitation members, which include occupational therapy within the first 48 hours of admissions (Hebert et al., 2016).

I appreciate the insight from pediatric practitioners as to the ‘need’ to have weekend therapy. Having been a school practitioner, I know many children I worked with by the end of the day were exhausted. Homework was a challenge, so I can image that outpatient therapy would not be as effective as when the child is rested.

I am now a faculty member of a community college Occupational Therapy Assistant Program. I have a couple of thoughts having read this article and a few others. First, staffing needs for therapy appears to need to change to be similar to nursing schedules, which reflect enough staff to keep staffing at a level to meet the facility admissions. Peers who work in the local acute care hospital often report that working the weekend is extra to their week and days off rotations are difficult. But it appears that staffing continues to see the weekend as limited staffing and institutions are not staffing rehab staff at a consistent level. Second, as a faculty member, I see the need to educate students on this evidence and change the cultural of the students exiting our programs. We need to plant the seeds that client-centered, evidence-based practice may not be a tradition 9-5, Monday through Friday position. Changing individuals within education programs may be the catalyst for the change needed in the rehabilitation environments.

What do others think?

Aylin, P. (2015). Making sense of the evidence for the “weekend effect” [Editorial: British Medical Journal]. Retrieved from doi:10.1136/bmj.h4652

Bray, B. D., Cloud, G. C., James, M. A., Hemingway, H., Paley, L., Stewart, K., … Rudd, A. G. (2016). Weekly variation in health-care quality by day and time of admission: A nationwide, registry-based, prospective cohort study of acute stroke care. The Lancet , 388 (10040), 170–177. https://doi.org/10.1016/S0140-6736(16)30443-3

Hebert, D., Lindsay, M. P., McIntyre, A., Kirton, A., Rumney, P. G., Bagg, S. D., … Teasell, R. W. (2016). Canadian stroke best practice recommendations: Stroke rehabilitation practice guidelines, update 2015. International Journal of Stroke: Official Journal of the International Stroke Society , 11 (4), 459–484. https://doi.org/10.1177/1747493016643553

6 Likes

Another great article and very timely. It was very interesting to see and compare the “heat maps” for all categories.
I work in a Comprehensive stroke center (Level 1) and have faced some of the same issues all around. Our patients get timely brain scans and tPA. One to two neurologists and Neuro PAs work all weekend. The problem I see on weekends is that though there is enough nursing staff, they may not be experts in Neuro as they are during the week.
About 10 years ago, when we moved from a primary to a comprehensive stroke center, we created Rehab stroke standards of care for all acute and inpatient clients with a stroke. We continue to make changes to provide timely and quality care to our clients (our hospital gets clients from a 100-mile radius). Since OT/PT/ST have to initiate assessments within 48 hrs of admission, some changes were made and still continue to evolve. They are as follows:
-Increased PRN staff on Friday and Monday
-Weekend priorities are strokes and elective hip and knee surgeries
-Staff is encouraged to maintain a staggered schedule so coverage available for longer hours (when I taught as an adjunct, I worked in the hospital from 1-6 or 7 PM)
-Newer staff and willing experienced staff work four 10-hour days so more coverage available on weekends.
-OT and ST is also provided 7 days a week but only for priority patients in acute care.
As the article states, we do have more PTs than OTs and STs and so we are always trying to catch up.
JCAHO mandates that we maintain certain standards to keep our comprehensive center status. I am sure the situation is very different in centers which are not stroke certified.

4 Likes

Sherry,
Good points made. Our hospital is trying to follow the nursing model but currently it is voluntary. I see some of the younger practitioners more willing to have this schedule but it can get challenging for the ones with families. I think since it is " best practice", the change will eventually come and there will be a paradigm shift.

2 Likes

Sanchala,
Staffing is such pivot point for meeting client needs at the appropriate time for medical windows for medication intervention and then initiating therapy to promote recovery. Evidence has demonstrated that early entry into rehabilitation is best practice. Stroke pathways and stroke standards like found Herbert et al. (2016) publish support efficient timelines which need staff to implement.
Sounds like your facility has engaged in some creative scheduling to allow you to work later hours to meet client needs. I too have gone from my school system job to Skilled Nursing facilities and worked 4-6 or 4-7 to meet client needs. There are times though when as discussed in the podcast I have run into clients whose routines did not coordinate with the later schedule to I worked with the manager to coordinate my schedule with individuals who did not eat dinner and go to bed. Ethically the schedule has to work for the therapist and the client.
I found one more hot off the press article which looked at windows of opportunities related to therapy services and functional outcomes. Lenze et al. (2019) completed a study on use of enhanced medical rehabilitation with geriatric patients who had experienced an acute disabling event and were admitted to skilled nursing for rehabilitation. Lenze et al. stated, “For such patients (ones who have experienced a disabling event) post acute rehabilitation is a window of opportunity to regain functional ability” (2019, p.2). They created a research question to look at using enhanced medical rehabilitation to engage and motivate clients in their physical and occupational therapy in skilled nursing facilities. Their randomized study found that individuals receiving enhanced medical rehabilitation showed a higher percentage of activity time during therapy and their functional recovery was 25% greater than those receiving standard care (Lenze et al., 2019).
I excited about the evidence found to support occupational therapy and greater functional outcomes.
I agree, Sanchala that a paradigm shift will happen based on “best practice” and need for better outcomes.

Hebert, D., Lindsay, M. P., McIntyre, A., Kirton, A., Rumney, P. G., Bagg, S. D., … Teasell, R. W. (2016). Canadian stroke best practice recommendations: Stroke rehabilitation practice guidelines, update 2015. International Journal of Stroke : Official Journal of the International Stroke Society , 11 (4), 459–484. https://doi.org/10.1177/1747493016643553

Lenze, E. J., Lenard, E., Bland, M., Barco, P., Miller, J. P., Yingling, M., … Rodebaugh, T. L. (2019). Effect of Enhanced Medical Rehabilitation on Functional Recovery in Older Adults Receiving Skilled Nursing Care After Acute Rehabilitation: A Randomized Clinical Trial. JAMA Network Open , 2 (7), e198199–e198199. https://doi.org/10.1001/jamanetworkopen.2019.8199

3 Likes

Hey @sanchala! I love your point that not only do we need more staff on weekends, they need to have equivalent expertise to those who work on weekdays. When I worked as a float at a trauma hospital, I felt that the structure of my role was a great solution to this.

The therapy department had 3 levels of staffing: full-time/part-time, PRN and Registry. My role as a Registry Therapist was similar to that of a PRN therapist, in that I could pick the days I was available and decline when they reached out to me last minute, if I wasn’t free. BUT, whereas many of the PRN therapists only worked 1-2 days per month and primarily on weekends, I had to work 5+ days per/month and had to commit to weekend and weekday days. I loved this schedule and felt much more plugged into the culture and standards of care, since I also worked with the regular weekday crew.

Alls that to say, as the paradigm of staffing does shift, I think there will be creative solutions and therapists who are interested in working unconventional schedules.

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I occasionally work on the IP and post acute/rehab floors and have always found it difficult to roust older adults from their naps between 1 and 3 pm. IP starts at 7:30 and is generally on the floors by 8 to get those very valuable morning hours of treatment in. When I worked in SNF’s years ago, we frequently had admissions come from the hospitals around 3:30 -4:00 pm and were required to do an initial eval and treatment that same day. It was extremely hard on the patients who were exhausted from a full day of rehab at the hospital along with travel to the new facility. Also high risk for therapists getting injured trying to assess functional transfers. Seems like everyone needed to use the bathroom when I walked in to see them.

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